Privacy Policy

Anker RETax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ankerretax.com or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

1.1 Personal Information We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Billing details

• Any other information you provide through our contact forms or when you make a purchase

1.2 Non-Personal Information We may also collect non-personal information, including:

• Internet Protocol (IP) address

• Browser type and version

• Device type

• Pages visited and time spent on those pages

• Information about how you accessed our website

2.1 Information You Provide We collect personal information when you:

• Contact us through our website forms

• Make a purchase or request our services

• Subscribe to our newsletter

2.2 Automated Collection We use automated tools such as cookies and tracking technologies to collect non-personal information about your visit to our website. These tools help us understand how you interact with our website and improve your user experience.

We use your personal information to:

• Provide and operate our services

• Process transactions and billing

• Communicate with you regarding your account or our services

• Send you promotional materials, updates, and offers

• Improve our website and services based on your feedback and usage

4.1 Storage Your personal information is stored on secure servers provided by our hosting platform. We take reasonable measures to protect your data from unauthorized access and disclosure.

4.2 Payment Security We use secure payment gateways that comply with PCI-DSS standards to process transactions. Your payment information is handled securely to protect against unauthorized access.

5.1 Third-Party Service Providers We may share your information with third-party service providers that help us operate our website and services. These providers are bound by confidentiality agreements and are only permitted to use your information to perform their functions.

5.2 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We may contact you via email, phone, or postal mail for the following purposes:

• To provide updates about our services

• To address issues or inquiries related to your account

• To send promotional offers or newsletters

You may opt out of receiving promotional communications by following the unsubscribe instructions provided in the communications or contacting us directly.

7.1 Cookies We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track usage patterns.

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7.2 Third-Party Cookies Our website may include third-party services that place cookies on your device. These third parties have their own privacy policies, and we are not responsible for their practices.

If you wish to withdraw your consent for the collection or use of your personal information, please contact us at [your email] or send mail to [your physical mailing address]. We will respond to your request and make the necessary changes.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates. Your continued use of our website and services after changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: info@ankerretax.com

• Mailing Address: 10951 Valley Springs Rd NW, Calgary AB, T3B 5S5